1. Order Processing Timeline
All orders are processed promptly upon successful payment authorization. Our standard processing time for in-stock items is one (1) to two (2) business days (Monday through Friday, excluding nationally recognized holidays). Orders are not processed or shipped on weekends. Any delays in payment verification or requirements for order validation may extend this processing period. You will receive an order confirmation email immediately after purchase and a separate shipping notification with tracking details once your order has been handed to the carrier.

2. Domestic Shipping Services and Delivery
For all deliveries within our domestic territory, we guarantee a transit time of no more than five (5) business days from the date the carrier acknowledges receipt of the package. We utilize a network of reputable national courier services. Deliveries are typically made during standard business hours and may require a signature at our discretion or the carrier’s. It is the recipient’s responsibility to provide a correct and deliverable shipping address. We are not liable for failed deliveries, return-to-sender fees, or delays resulting from inaccurate, incomplete, or unclaimed address information provided by the customer.

3. International Shipping and Customs Clearance
We are pleased to offer international shipping to a wide array of global destinations. The standard transit time for international parcels from the dispatch date is guaranteed to be no more than seven (7) business days. It is imperative for the international customer to acknowledge that they are the importer of record and are therefore fully responsible for all customs declarations, import duties, taxes (such as VAT, GST, or HST), and any additional clearance fees imposed by the destination country’s authorities. These fees are not collected by us and are not included in the item price or shipping cost. We declare the actual value of all merchandise on required customs forms and do not under-declare values. Delays caused by customs inspections or pending duty payments are not factored into our seven-day delivery estimate and are beyond our control.

4. Shipping Costs, Order Modifications, and Liabilities
Shipping charges are calculated in real-time based on the destination, package weight, and dimensions. These charges are clearly displayed at checkout before order submission. We cannot modify or cancel an order once it has entered the fulfillment and packaging stage. While we make every reasonable effort to meet published delivery estimates, we cannot be held liable for delays caused by carrier logistical issues, severe weather conditions, natural disasters, political unrest, pandemics, or any other force majeure events. For packages that appear lost in transit according to carrier tracking, a formal investigation must be filed with the carrier, which can take a minimum of ten (10) business days for a resolution.